Success stories

Harbinger helps you define and achieve the results you want for your organization or project. Here are some success stories from our clients:


Client: National Parks Conservation Association

Project: Scenic Wild Delaware River geotourism initiative

This initiative was born out of an effort to better understand and improve economic relationships between Delaware Water Gap National Recreation Area and surrounding gateway communities in Pennsylvania and New York (see Making Connections: Investing in a Vibrant Economic Future in the Region at Delaware Water Gap National Recreation Area.) One of the report’s recommendations—to embark on a collaborative effort that would engage the entire nine-county region—has been actualized in the Scenic Wild Delaware River geotourism initiative, a partnership among National Geographic, NPCA, and about three dozen supporting organizations in the region.


Hot Wells Bathhouse

Clients: South San Antonio (Texas) Chamber of Commerce Foundation and James Lifshutz

Project: Potential Economic Impact of Redeveloping the Hot Wells Site

Harbinger’s preliminary economic impact analysis of the potential for redeveloping an historical hot springs resort was used to support a successful bid for county funding of a proposed public-private partnership. Bexar County, Texas, has committed $3 million to preserving the bathhouse ruins and creating a public park around them. The South San Antonio Chamber of Commerce will operate an interpretive center at the site, and direct private donations to its continued improvement and operation. Private owner, James Lifshutz, will develop a small-scale resort on the surrounding property.


Client: K.K. Joynus (Osaka, Japan) and K.K. Abios (Tokyo)

Provided product research, formulation and contract manufacturing services resulting in ongoing sales of U.S.-manufactured nutritional products in Japan. Developed a not-for-resale import program to enable the sale of products typically not allowed for import.


Client: National Parks Conservation Association

Project: Gateway to Glacier

The award-winning Gateway to Glacier report grounded discussions among business and community leaders in Flathead County, Montana. These discussions helped galvanize community and media support instrumental to the allocation of full funding for reconstruction of Glacier National Park’s Going-to-the-Sun highway.



Client: Study Circles Resource Center (now Everyday Democracy)

Project: Study circles discussion guide on improving community and police relationships

Dozens of communities have used this discussion guide to bring police and residents together to build trust and respect, develop better policies, and make changes for safer communities. Click here to read about changes brought about by study circles programs in Illinois, Kentucky, and New York. Click here for links to news stories about other study circles programs.



Client: The Nature Conservancy South Florida Chapter

Project: Water for Our Future

This report and discussion guide was widely distributed to local government and community leaders in South Florida. It was used to guide 27 community forums involving more than 1,000 participants, on water supply, resource management, and Everglades ecosystem restoration. These forums were part of a public campaign that resulted in the unlikely passage of a $2 billion bond to help fund Everglades restoration.



Client: National Parks Conservation Association, Mid-Atlantic Regional Office

Project: Making Connections reports

Over the course of two years, Harbinger developed three reports that survey important aspects of the economic influence of different national parks in the mid-Atlantic region on neighboring communities. NPCA has used these reports for a variety of purposes, including a successful campaign to designate historic Fort Monroe a national monument, building community dialogue and relationships, supporting clean air campaigns, and focusing attention on issues related to development and recreational pressures on a Civil War battlefield park.



Client: Study Circles Resource Center (now Everyday Democracy)

Project: Smart Talk for Growing Communities

When this guide was published, then-Vice President Gore announced a partnership of federal agencies and national non-profit groups aimed at promoting Smart Talk study circles in communities around the country. Partners included the U.S. Conference of Mayors, National League of Cities, Urban Land Institute, U.S. Environmental Protection Agency, and National Association of Counties.

Communities across the country have used this discussion guide to engage citizens and public officials in talking about growth and development issues. Click here to read about changes brought about by study circles programs in Connecticut, Idaho, and New Hapshire. Click here for links to news stories about other growth and development study circles programs.



Clients: Haleakala National Park, The Nature Conservancy Maui Office, Hawai‘i Natural History Association, Na Kumu o Haleakala

Project: Ho‘ike o Haleakala supplemental high school curriculum

Following the publication of this curriculum, a series of teacher-training workshops helped educators introduce the curriculum in classrooms across the island. Ten years later, the curriculum is still used by classroom teachers and conservation groups.



Clients: Project WET International Foundation, US AID

Project: Healthy Water, Healthy Habits, Healthy People

More than 830,000 copies of this interactive educational activity guides on water, hygiene, and sanitation are being used in 1,000 schools in central and southern Africa. The educator guides and children’s activity booklets are available in English, French, and Kiswahili, and are being translated into Spanish for use in Latin America. This guide was named a Distinguished Achievement Award winner by the Association of Educational Publishers in 2009.

Client: Environmental Issues Forums

Harbinger participated in the creation of four issue discussion guides and developed facilitator training and train-the-trainer programs. More than 300 facilitators and trainers took Environmental Issues Forums discussions to citizens in forums and students in classrooms across the U.S. and Canada.


Client: Ka Makani o Kohala Ohana

Harbinger conducted strategic planning sessions, funded through the Environmental Support Center. The process helped the board of this small, struggling nonprofit renew and refine its vision, and map out a strategy for broadening support for the organization’s activities.

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